FAQ & Insurance
Questions? We've Got Answers.
Everything you need to know about telehealth psychiatry, insurance, and what to expect when you become a patient at Apex Mental Wellness.
Your first appointment
What to Expect
Your first visit is a comprehensive intake appointment — typically 60 minutes. It's a conversation, not an interrogation. Here's how it goes.
Request & Confirm
Submit your appointment request online. We'll review it and reach out within one business day to confirm your time, verify your insurance, and send intake paperwork.
Complete Intake Paperwork
Before your visit, you'll complete a brief intake form covering your medical and psychiatric history, current medications, and what brings you in. This helps us make the most of your time together.
Join Your Telehealth Visit
At your appointment time, you'll join a secure video call from any device — phone, tablet, or computer. No special software required. Just a quiet space and a stable internet connection.
Discuss & Collaborate
Harisa will take time to understand your history, your goals, and your concerns. Together you'll discuss a treatment plan — which may or may not include medication — and next steps.
Follow-Up & Ongoing Care
Follow-up appointments are typically 30 minutes and scheduled based on your needs. We'll monitor your progress, adjust your plan as needed, and stay in close communication.
Insurance & payment
Accepted Insurance Plans
We accept most major insurance plans. If you don't see yours listed, contact us — coverage changes frequently and we're happy to verify your benefits before your first visit.
Self-pay rates are available. Contact us for current pricing.
Common questions
Frequently Asked Questions
Still have questions?
We're happy to help. Reach out before booking and we'll answer any questions you have about the process, insurance, or what to expect.